Custom FAQ

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  • Which markets do you primarily export to?

    Our products are exported to many countries and regions around the world, and have gained recognition from customers in Europe, North America, Japan, South Korea, Australia, and the Middle East. We supply international home furnishing brands, hotel groups, and OEM manufacturers.

  • How do you manage shipping arrangements?
    Located close to major export hubs, we operate efficiently through Shanghai and Ningbo ports. We can arrange shipments from designated ports based on your logistics needs. For urgent requests, we can also coordinate via other major domestic ports such as Guangzhou.
  • What payment methods are available?

    We offer flexible international payment terms. Bulk orders generally follow a 30% advance payment model, with the balance payable before shipment (subject to specific terms). We mainly accept T/T (Telegraphic Transfer) and can also discuss L/C (Letter of Credit) based on mutual agreement.

  • How do you ensure product quality?

    We carry out consistent quality control from yarn to finished product. Supported by multiple functional patents and clear internal testing standards, key production stages use professional inspection equipment to help meet expected standards for color fastness, dimensional stability, and functional performance.

  • What is the scale and structure of your workforce?

    We currently employ approximately 100 staff, over 50% of whom work in R&D, technical operations, and quality control. This structure helps strengthen our capabilities in product innovation and quality assurance.

  • What is your production capacity?

    With integrated facilities for design, weaving, printing, and dyeing, we maintain an independent and coordinated supply chain. Our annual production capacity exceeds 15 million meters, supporting a stable supply for large-volume orders as well as flexibility for small to medium-sized customized orders.

  • Do you produce standard products?

    Yes. In addition to customization, we provide a range of standard functional fabric products with stable inventory and color options to meet regular procurement and fast-delivery needs.

  • Do you support customized production?

    Customization is one of our core services. We offer flexible and efficient development and production based on your color samples, design drawings, or specific functional requirements (such as weight, handfeel, or finishing techniques), to match your project needs.

  • Which sectors are your products mainly applied in?

    Our fabrics are widely used in mattresses, sofas, upholstered panels, curtains, pillows, and various home furnishings. They are suitable for brands and projects with high requirements for health, safety, and comfort.

  • What are your primary product offerings?

    We focus on the R&D and production of functional decorative fabrics. Our main product lines include: antibacterial and moisture-resistant fabrics, flame-retardant fabrics, mosquito-repellent and sleep-supporting fabrics, moisture-wicking fabrics, and specialized fabrics for pregnancy pillows. We aim to provide reliable solutions for residential, hospitality, and commercial spaces.

  • Are you a factory or a trading company?

    We are a direct manufacturer with comprehensive industrial capabilities. Our operations include in-house design, weaving, printing, and dyeing facilities, supported by an international sales team. This allows integrated processes from product development and production to export services.

  • How soon can we expect a response after submitting an inquiry?

    We value efficient communication. For inquiries received during business hours, our team usually provides an initial response within 12 hours to support your project needs in a timely manner.